Wood Buffalo Primary Care Network

Your benefit plan is provided to support the health and financial well being of you and your family and is an important part of your overall compensation. Your participation in the Basic Life, AD&D and Disability plans is required if you occupy a benefits eligible position. You are also required to participate in Supplementary Health and Dental, with Family coverage selected if you have eligible dependents; however, you may opt out of these plans if proof of coverage under a spouse or other employer plan is provided. Alternatively, you may choose to maximize your coverage under both plans. Details are provided in your Benefit Plan Booklet.

Benefit Plan Booklet

Health & Wellness

Health & Wellness Portal
The Canada Life (formerly Great West Life) Health & Wellness website provides a reliable resource for personal health information.

One of the highlights of this website is the Personal Health Risk Assessment that can help you to create a health profile, build an action plan and track your wellness goal progress.

In addition to the Personal Health Risk Assessment, you are able to access the online centre for health information with thousands of in depth physician reviewed articles on drugs and health conditions as well as the latest feature articles. Moreover, the site provides drug information guides, medical conditions fact sheets, a searchable community support page as well as health tools, health features pages and monthly newsletters.

Health & Wellness Portal
Health & Wellness Portal Poster
Personal Health Risk Assessment Poster

Personal Health Risk Assessment Tips

Employee & Family Assistance Program
The Employee & Family Assistance Program (EFAP) provides 24/7 confidential support for you and your family.

The EFAP provides access to tools and resources such as counselling services, self-directed online programs and a verity of work-life services including legal, family and financial supports.
Employee & Family Assistance Program
Employee & Family Assistance Program Brochure
(Access requires the employer name, if a spouse or child is accessing the services provided, they will also require the employees name)


Alberta Blue Cross Forms

All other forms including the following, contact your Benefit Representative:
– Beneficiary Designation
– Evidence of Insurability
– Coverage Change Forms
– Health Spending Account – Request for Discretionary Payment
– Short and/or Long Term Disability Claim
– Life and/or Accidental Death & Dismemberment Claim
– Leave of Absence/Maternity Leave Request

Contact Information

Benefit Representative:
Alexis Morgan
Wood Buffalo Primary Care Network
#301, 108 Riverstone Ridge
Fort McMurray, AB  T9K 1S6
Telephone: (780) 462-1643
email: alexis.morgan@wbpcn.ca

Out of Province/Country Emergency Health & Spending Accounts:
Alberta Blue Cross Customer Services Contact Centre
Toll Free: 1-800-661-6995
Monday to Friday: 8:30 a.m. to 5:00 p.m.
Online: www.ab.bluecross.ca/online_services.html

Travel Assistance:
Canada & USA Toll Free: 1-888-772-2583
In all countries, or if difficulty is encountered with the toll-free number, call collect at 1-403-225-4289.
Contact information is noted on your Alberta Blue Cross ID card and can also be found here.

Employee & Family Assistance Program:
Toll Free: 1-800-363-6270
24 hours a day, 7 days a week.