Health Quality Council of Alberta
Your benefit plan is provided to support the health and financial well being of you and your family and is an important part of your overall compensation. Your participation in the Basic Life, AD&D and Disability plans is required if you occupy a benefits eligible position. You are also required to participate in Supplementary Health and Dental, with Family coverage selected if you have eligible dependants; however, you may opt out of these plans if proof of coverage under a spouse or other employer plan is provided. Alternatively, you may choose to maximize your coverage under both plans. Details are provided in your Benefit Plan Booklet.
Health & Wellness
Health & Wellness Portal
The Canada Life Health Connected website provides a reliable resource for personal health information.
One of the highlights of this website is the Personal Health Risk Assessment that can help you to create a health profile, build an action plan and track your wellness goal progress.
In addition to the Personal Health Risk Assessment, you are able to access the online centre for health information with thousands of in depth physician reviewed articles on drugs and health conditions as well as the latest feature articles. Moreover, the site provides drug information guides, medical conditions fact sheets, a searchable community support page as well as health tools, health features pages and monthly newsletters.
Health & Wellness Portal
Health & Wellness Portal Poster
Personal Health Risk Assessment Poster
Forms
Alberta Blue Cross Forms
– Go Paperless with Direct Deposit
All other forms including the following, contact your Benefit Representative:
– Beneficiary Designation
– Evidence of Insurability
– Coverage Change Forms
– Health Spending Account – Request for Discretionary Payment
– Short and/or Long Term Disability Claim
– Life and/or Accidental Death & Dismemberment Claim
– Leave of Absence/Maternity Leave Request
Teladoc Medical Experts
Teladoc Medical Experts is a confidential service offered to you, your eligible dependents, parents and parents-in-law as part of your employee benefits. They help provide clarity, confidence, and understanding if you have any concerns about a diagnosis or if you need help deciding on a treatment option or to question the need for surgery.
Teladoc Medical Experts Flyer*
Teladoc Medical Experts FAQ*
(Additional details about the Teladoc Medical Experts service can be found in your Benefit Plan Booklet)
Contact Information
Benefit Representative:
Shannon Hoffer
Health Quality Council of Alberta
Suite 210, 811-14 Street N.W.
Calgary, AB T2N 2A4
Telephone: (403) 521-7123
email: shannon.hoffer@hqca.ca
Supplementary Health, Dental & Spending Accounts:
Alberta Blue Cross Customer Services Contact Centre
Toll Free: 1-800-661-6995
Monday to Friday: 8:30 a.m. to 5:00 p.m.
Online: www.ab.bluecross.ca/contact-us.php
Travel Assistance:
Canada & USA Toll Free: 1-888-772-2583
In all countries, or if difficulty is encountered with the toll-free number, call
collect at 1-403-225-4289.
Contact information is noted on your Alberta Blue Cross ID card and can also be found here.
Teleoc Medical Experts:
Toll-free line at 1-877-419-2378
Open 24 hours/day, 7 days per week
Teladoc.ca/canadalife